DELETION OF DATA OBTAINED THROUGH META SERVICES

This document supplements the KONZA Privacy Policy and explains what data the service receives from Meta Platforms (Instagram, Facebook, Threads) when you connect an account, how to delete that data yourself, and how to request full deletion.

The service owner and data controller is:

Individual entrepreneur Abelchakov Illia Leonidovych Registration number: 3159601250 Country of registration: Ukraine Address: 47 Berehova St., Yablunivka, Zvenyhorodka district, Cherkasy region, 19335, Ukraine Contact email: support@konza.pro

1. What data we receive from Meta

When you connect an Instagram, Facebook or Threads account through the official Meta login, the service receives and stores:

• the access token issued by Meta — in encrypted form;
• the connected account's identifier, username and account type;
• the token expiry date and the date the account was connected;
• identifiers of and links to posts published through the service on behalf of that account.

We never receive or store your account password. Posts, comments and other actions are performed only on behalf of the connected account, only within the permissions you granted, and only on your command or on the schedule you set.

We do not sell this data and do not share it with third parties for advertising.

2. How to delete the data yourself

You can disconnect an account at any time in your dashboard: «Profiles» → the profile → the platform → «Disconnect». Disconnecting immediately deletes the access token and the identifiers associated with the account, after which the service loses all access to it.

You can also revoke access on Meta's side:

• Instagram → Settings → Security → Apps and websites;
• Facebook → Settings & privacy → Settings → Apps and websites.

Revoking access on Meta's side invalidates the previously issued token immediately.

3. How to request full deletion

Send an email to support@konza.pro from the email address registered in your KONZA account, with the subject «Data deletion».

In the email, please state:

• the username of the connected Meta account;
• the KONZA project name, if you have several connected accounts;
• whether you want only the Meta data deleted or the entire account.

Requests are processed within 30 calendar days of receipt. Once complete, we send a confirmation to the same email address. There is no charge for deletion.

4. What is deleted on request

• access tokens for all connected Meta accounts;
• identifiers, usernames and account types of the connected accounts;
• links to and identifiers of posts published by the service on behalf of those accounts;
• if you delete the entire account — also projects, profiles, generated texts and images, uploaded files and the generation history.

Deletion is irreversible: we cannot restore the content once deletion is confirmed. Posts already published on social networks remain on those networks and can only be removed using the platform's own tools.

5. What is retained after deletion

Some records must be retained where the law requires it:

• accounting and payment records — for the period established by the law of Ukraine;
• records needed to resolve disputes, handle claims and investigate abuse — until the relevant periods expire.

Such records are stored separately, are not used to operate the service and are not shared with Meta.

6. Contacts

For any question about data processing and deletion: support@konza.pro

General personal data processing rules are described in the Privacy Policy: https://konza.pro/privacy